Frequently asked questions

Have questions? We’re here to help

What makes S.O.G. Hardware different from other brands?

With over 25 years of experience and thousands of satisfied clients, we specialize in premium shower doors that combine quality, durability, and sleek design. We manufacture high-end glass doors and provide a seamless shopping experience, including free delivery in select Florida counties.

How long does it take to receive my order?

Orders are typically delivered within 5-7 business days. We offer free delivery in Miami-Dade, Broward, Hillsborough, and Pinellas counties.

Do you ship outside of Florida?

At the moment, we only offer delivery within Florida. If you’re outside our delivery zones, feel free to contact us to discuss possible shipping options.

How can I track my order?

Once your order is processed, we will send you an email with tracking details. If you have any questions, reach out to our team.

Do you offer installation services?

Yes! If you purchase a shower door from us and need installation assistance, we can connect you with professional installers. Contact us for more details.

Can I install the shower door myself?

Yes! Many of our customers choose to install their shower doors themselves. To help, we’ve created a step-by-step installation guide with pictures, tips, and best practices. Visit Installation Guide to access the full guide.

Installation Guide 

Do you offer a warranty?

Yes! Our shower doors come with a warranty covering manufacturing defects. Visit our Warranty Policy for full details.

Payment & Policies

What payment methods do you accept?

We accept major credit cards, PayPal, and secure online payment options.

Can I return my shower door if I'm not satisfied?

Yes, we accept returns for unused and undamaged shower doors within 30 days of delivery. Please refer to our Return Policy for full details, or contact us if you have any quetsions.

What if my shower door arrives damaged?

If your shower door is damaged during delivery, please contact us immediately with photos of the damage and we'll arrange for a replacement as soon as possible.